99 connection charge may apply. Banda. Re: Parental Controls - Time restrictions. I have BT Fibre with Smart Hub 2. One example is the Huawei connectivity checker on my phone which is required to successfully connect for a logon to take place when adding a new WiFi network. 0. I get an email telling me I have made the changes and have active parental controls, but nothing. From the home screen, go into Settings and then select General and then Restrictions. Mini Hub switch pdf manual download. How to use Quick Support. Payment by Direct Debit. Scroll down and click Your Security. Yes it's expensive, but it means your internet actually works as it's supposed to. It works by looking at the main purpose of the site. If your router has a different parental controls interface, please refer to How to configure Parental Controls on the Wi-Fi Routers (case 1)? For example, I want to keep my kids away from dangerous websites like gamble or porn sites, restrict internet access to 2 hours every day and block internet access during bedtime (10 PM to 7 AM). View and Download BT Mini Hub quick start quide online. Scroll down. Hi, I've spent about 1. Choose apps to restrict. We’ll be ready to activate it. BT Home Hub 4: Features. Re: Parental Controls. The default PIN is 1234. Setup may take up to 2 hours. You can adjust these settings in the mobile section of MyBT. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Time to put it to the test. 27. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Next, select the first device that you want to control and choose the days and times for which you want. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. . Receive personalised resources and advice for your family that keep you up-to-date as your children grow. Is this a Parental. My family is growing up and I'm becoming more concerned about what content is available to the kids as they get older. They have come together to produce these helpful video guides to help you to download and set-up the controls offered by your provider. Yes, that is correct. BT Virus Protect works on compatible PC/MACs. . Parents can see their child’s search terms 20 and viewed videos 8, monitor for age-appropriate content, set screen limits, and more. 99 Check price. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. 254 into the address bar. Setting up. 1. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. com & Community; Broadband. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. For new Fibre Essential customers that sign up for 24 months. How to return the 4G Mini Hub. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Once activated, the filters will be live on the network within two hours. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. BT Parental Controls. BT Home Hub 4 3732 Hub 4-B ADSL Guide BB 5 [2]. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. Re: How to Disable BT Wi-fi on my Home Hub. My PC is conntected with Ethernet. Open the web browser on any device, preferably a PC or laptop, and type 192. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. 2. Hub firmware version is v0. . There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. 99 connection charge may apply. Monitoring gives you a much clearer picture of what your child has been viewing online. Protects all devices (computers, laptops, tablets, iPads, mobile devices. My BT is the easiest way to check your recent usage, view and pay your bills, get help when you need it and much more. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. There are many reasons for providing these fine tuning of local network traffic - not just for Parental Control. See how to set up BT Parental Controls and which sites to block. Parental controls can support you in your efforts to keep your kids' internet experiences safe, fun, and productive. Is there any way in which I can get around this proble. Come on BT this is hardly responsible family friendly behaviour in the mi. Search Active discussions Logging into a My BT account with a BT ID. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. 3. . Scroll down to BT Web Protect and click Switch on BT Web Protect. Then we’ll switch off the Mini Hub. Welcome BT Smart Hub user guide 3732 BT Smart Hub-A User Guide-SI v6 [2]. You’ll be asked if you want to Activate Parental Controls, select OK. any ideas why or do I just need to change it to go off at 9. I have tried everything, help pages on BT. 0 Ratings. To override the controls you simply need the password for it however I share my password with my kids since they watch the BT sport channels and need it to login. Protect your BT Home Hub. You would need to step up to more advanced routers. To charge your Mini Hub Use the Micro USB cable or other suitable charger. Tap the three-dot icon in the top. Follow these simple steps to permanently remove BT Parental Controls. 2. Home network (24 pages) Switch BT Home Hub Quick Start Manual. That was around a week ago, and it still. When i log ontoFolks, Just joined BT and am disappointed by the Parental Controls. Re: BT Hub Blocking Access to a Website. As an example of what it's blocking, is one. TalkTalk rolled out a parental-control system two years before the government required it and has had much better take-up of its offering, with 36% of customers signing up for it. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Teenage son is still able to access sites blocked. Re: Please help- no parental control at all. NeilCode it gives is UI-113. Getting your T8/T8-S set up at first use. Tap Activate Parental Controls. Enter your BT hub admin password. Scroll down to and click on the Manage your extras button. Its probably being blocked by parental controls or BT Web Protect. They worked fine until we moved house and were provided with a new hub. - see in the dark – the app comes with night vision. Hi My Parental controls are set and active but do not block any sites on any devises in the house. BT Parental Controls help keep your children safe online. However, a wide range of factors, such as distance from the router, thick walls. A gamer's hub. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. BT Parental Controls assess each site that is accessed on your home connection. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Pay nothing until Spring 2024. If you need your Mini Hub in the future, contact us. Re: Parental Controls not working effectively. Re: Parental Controls. For some reason it doesn't seem to go off until 10. It helps to protect young people from adult content. That’s why we include BT Parental Controls free with all our broadband packages. BT Virus Protect works on compatible PC/MACs. Press then go to (Settings) at the top right ofBest wireless router: At a glance. The message will offer a choice on whether or not you would like to activate Parental Controls. . com & Community; Broadband. With BT access controls you can manage how your device accesses the internet during certain times of the day. . . Combating that is one of the best uses of Xbox parental controls. BT Parental Controls. . My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Before running your T8-S for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. 3. Search Active discussionsLogging into a My BT account with a BT ID. TV parental controls . Up close, we saw similar file-transfer speeds to the TalkTalk Super Router, with 802. Even when only one device has a control set, it randomly changes to another. Claiming early cancellation credit from EE. It works by looking at the main purpose of the site. . We run our business from home on BT business FTTP. Hi I have a problem, and it seems to be repeated, Our BT Parental Controls are showing as UNAVAILABLE and cannot be switched on or off as there is no tab or other means of accessing the Parental controls page ? We are also getting a message in MYBT that parental controls are being activated and to w. About your PINs There are two PINs: one for parental controls and one for payments. Thanks. 168. I've also got a Wi-Fi disc setup. 1. Or so the hype and reviews intimated. From the app, click More then select Your wi-fi network. Hi @Javid, Thank you for posting and welcome to the Community. 1 pro on two machines with the same issue). If the two hours since you activated BT Parental Controls has passed and they're still not active, then the first step is to reboot your Hub. Turn on Restrictions. You can find the step you need to follow here - BT Parental Controls. This Mini Hub’s yours to keep Keep it somewhere safe. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home. You can change it at any time. ive recently upgraded my Bt tv package to include the now tv channels since then the content is great but I keep getting asked for my parental control pin. Going to "Manage your extras". Values are below, however, its not working and access is NOT restricted. Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. Use your parental control PIN to control access to programmes with an age rating. 254 in a web browser to open BT Hub Manager. My trying to setup parental controls to limit my kids computer & phone usage. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. BT BT include parental controls within their broadband package. The surprise being I've never installed these, configured these or done anything with them at all. Log in to My BT with your BT ID 2. I upgraded my package to the 250 mbs. Over the past few days I tried all the options and received the notifications emails but nothing is blocked at all in. Find ‘Manage your extras’ towards the bottom of the page. 168. Activation will take place automatically and households are automatically. Find the best signal location in your house - this is often near a window. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. But this is how I fixed Netflix error code nw-2-5. Thanks for that Ryan. Press then go to (Settings) (at the top right of your screen) and select BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Once activated, all devices connected to your BT Home Hub will have content filtered to your set filter level. - see in the dark – the app comes with night vision. 254 when connected to the Mini Hub this should allow you to access the Mini Hub manager where you should be able to change the parental controls ^NeilG”If there’s a power cut or your broadband fails, you’ll be unable to make any calls using Digital Voice, including 999 calls. BT Home Hub Parental Controls causing Script Errors. By using Broadband Backup, your BT Mobile parental controls will apply. . Home network (24 pages) Switch BT Home Hub Quick Start Manual. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. I use an Apple Time Capsule and have seen useful posts here showing how you can avoid using the Home Hub altogether and just connect the Infinity modem directly to the Time Capsule. One of the easiest ways a child can bypass your parental controls, whether it be on Windows 11/10 or other platforms, is by taking full advantage of a free VPN. Payment by Direct Debit. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. Netflix Smart TV App connection problem error code nw-2-5 Solved. Cancel anytime. BT Virus Protect works on compatible PC/MACs. BT Parental Controls assess each site that is accessed on your home connection. 1. 65% of young people aged 11-16 are in favour of the. 0:37. Click on the device from the list. Type 192. My parental controls do not work. After that, click onManage services. This morning i plugged in the new hub, set it up etc and noticed it wasn't quite behaving normally. This means no unauthorised devices can access your wireless network. your devices to your Home Hub, we’ll turn off the data to your Mini Hub. Enable parental controls. - BT Community. From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. Getting your T8 Mini set up at first use. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. It's really easy to set up BT Web Protect. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. Parental controls wont turn off. BT Parental Controls help keep your children safe online. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. on 13-06-2020 17h49 673 Views Message 2 of 2 Re: PARENTAL ACCESS CONTROLS REMOVED FROM NEW HOME HUB 2 Hi @couzea, welcome to the. Hi @johnsoka welcome to the forum and thanks for posting. Click Change Settings next to BT Access Controls. . 02-01-2020 04:30 PM. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. The default PIN is 1234. @nathanrt thanks for posting and welcome to the community, to manage the access controls you need to follow these steps in the MyBT app. These filters will. With BT access controls you can manage how your device accesses the internet during certain times of the day. this is driving me and my family mad, as each time we do reboot it, the message comes up about setting up our Home hub and Parental Controls. Figuring out what kind of parental control is best is entirely based on your own family's needs. Email; Billing. I've been struggling for over a year with virgin - wildly fluctuating speeds, poor connections and drop outs across our connected devices, almost daily resets. If you haven't got one, sign up here >. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. 11ac system, the Asus ZenWifi AC (around £250), which. Whether your child uses Apple, Android or other devices, it’s important to consider the available parental controls and setting available. . For some On Demand programmes, you may need to enter your payment PIN to confirm payment before watching. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. - record clips and take snapshots of what’s happening when. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. The issue I'm having is tha. If you want to make any changes to the hub settings, you'll need the admin password. To use this, you need a supporting device or a BT Dual- band Dongle, which works with. BT Parental Controls. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels Works when using your BT ID on UK BT Wi-fi. Strong passwords. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. We would appreciate it if you could take a couple of. 1. This seems same problem than many BT customers have posted here. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. If you run into difficulties or have a question about BT’s products and services, join our community and. For example, you can control your children's internet use when you're not about. Compatible line required otherwise £49. Includes a BT Home Hub (unless BT has already provided you with one). The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Hi @gooleys thanks for getting back to me, I've seen this happen before and we'll need to raise a case to get the parental controls system updated with your new broadband details. BT parental controls prevented me from accessing various websites including Amazon, ebay and Lloyds Bank. This will open the Hub Manager. So if anyone has a more elegant solution then please let me know. Are you a business user?Parental Controls not working. Once you save the change it can take up to half an hour for BT connect to your. 168. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. You'll then receive a confirmation screen and your service will be working within two hours. You may want to keep your Mini Hub plugged in to make. 3. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. 2. They worked fine until we moved house and were provided with a new hub. 99 connection charge may apply. . 07. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. What is the Guest Access feature? The Guest Access feature is a way for guests in your home to use your internet connection without having access to your other computers or. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 168. They are easily over come and are device specific. BT Virus Protect works on compatible PC/MACs. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. . If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. Hi I have a BT Home Hub 5a running OpenWRT 19. All worked fine after that until this morning, when certain websites are blocked yet again by (you've guessed it) blue screen DNS server/BT Parental controls. They were working fine before. Many others have the same problem. BT sent me a new hub to attempt to resolve this. Remember that parental control settings are only one part of online safety. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. How to open the Hub Manager. If you need your Mini Hub in the future, contact us. com, reset hub, phoned bt customer services, but nothing works. Broadband. If you need your Mini Hub in the future, contact us. To find out how to use it, just click on the dropdown for your Hub. Getting your T8 set up at first use. Set up Smart Hybrid Connect. I have just returned from a weeks holiday where I was using BT internet in our holiday home. . These filters will. To turn off parental controls and allow 18+ rated websites, you'll need to verify that you're over 18 by entering credit card details. Select the "Family & Other Users" tab on the left and then click on the plus sign (+) next to "Add A Family Member. There doesn't seem to be any way to set parental controls at all. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Payment by Direct Debit. 2 Contents Set-up summary Set-up summary 2-3. The parental controls set for your Broadband Backup may be different to those on your normal hub. A couple of days ago I was suddenly unable to access LinkedIn from any wifi enabled device from home, and from any browser. This will give you access to the BT Home Hub’s settings screen. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. The default PIN is 1234. The BT Home Hub 5 supports high-speed 5GHz wireless 802. The default PIN is 1234. This is infuriating me and it's a real flaw in the soft. Just follow these steps: Log in to My BT with your BT ID. Use your parental control PIN to control access to programmes with an age rating. You will be activated with the 'light' filter setting. . Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Tab across to profile > Settings. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. BT Parental Controls has three predefined filter. Once you’ve clicked on the device, the following screen should appear. Open a search engine of your choosing. Ensure that parental controls are managed. BT also offer the following functionality:with this Mini Hub. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. Month 4 from £32. Hi, I set parental controls on my homehub to stop my teenage children being online all night, however, my son has discovered that if he simply sneaks downstairs and resets the hub, then all the controls are removed and the password is reset. Switch BT Home Hub Quick Start Manual. You can keep tabs on your bills and usage, manage your parental controls, get great offers and much more. To find out how to use it, just click on the dropdown for your Hub. If you need your Mini Hub in the future, contact us. Parental Controls set-up tutorial for BT Internet Connections. I spent 3 hours with a BT advisor trying different solutions 5 days ago. It’s designed for the majority of users who just want simplicity; for power users, it’s not the right solution. Get 3 months free broadband. . Enter your admin password. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. If you run out of sockets, you can connect a. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. These are the safety systems in place at the point at which the internet enters your home. Thanks will do. Hi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Browse . BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. 07. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Bills & Packages; Sign In Forum HelpIt's a FREE service for all broadband customers that lets you filter the sites and content you don't want your family to see. Home phone including Digital Voice; BT Mobile; Email. 254 into the address bar. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Then click on Configure. Failing to be able to help, I am asking the BT Community for help on this issue. Please try after 15 minutes. Put the box into the original mailing bag and seal with the sealing strip. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. . Slide the button to Off in the BT. Broadband. Scroll to Parental Controls. Before running your T8 Mini for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network. Clicking on "Manage BT Parental Controls". Press the Xbox home button. Scroll down to the 'My Extras' section and click Manage in the 'Parental. It’s easy to manage your account online with My BT. Some more links on the ISP's blocking content (Virgin & BT Customers): BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls.